Customer Service

Our employees have extensive professional knowledge and experience in different lighting applications.

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We are happy to help with any product or order-related questions—no matter how small, please don't hesitate to ask.

And of course, feel free to contact us via email:

Email: info@valostore.com

100% Satisfaction Guarantee

Customer satisfaction is our top priority! That's why we offer a 30-day FREE return policy if you are not completely satisfied with your purchase.

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Delivery across Europe

Valostore.com currently delivers products to 22 European countries and we are doing our best to increase that number even higher in the future. In addition to those 22 countries delivered through Valostore.com, we also have four local online stores in the Nordic countries (Finland, Sweden, Norway, Denmark), each operating in its own country.

We use UPS and GLS for shipping in Europe, providing quick, safe and effortless deliveries.

Countries we currently deliver to:
Austria, Belgium, Bulgaria, Croatia, Czech Republic, Estonia, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain.

Delivery and shipping · Delivery times

Safe payment methods

You can pay safely and easily by credit card, Klarna, PayPal, Google Pay or Apple Pay. Shipping costs start at €3.90. The available delivery method and applicable shipping cost are shown in your shopping cart before payment.

Payment methods

Shop reviews

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Product reviews can be found directly on each product page.

About Valostore.com

Valostore is a European online store specialising in portable, high-quality LED lighting products. We have a wide, constantly evolving range of auxiliary lighting for vehicles (driving lights and work lights), flashlights and headlamps, bicycle lights and worksite lighting.

Valostore was founded in Finland in 2009. In 2013 we expanded to Sweden, in 2015 to Norway and in 2022 we opened an online store in Denmark. In 2023 it was time to open a global store, so we launched Valostore.com. Read more →

More information about Valostore

Become a business customer

As a business customer of Handshake Finland Oy, you get access to our entire wide range as well as a dedicated team for support and order processing. Whether you wish to become a dealer for one of our brands or have a business where you wish to make larger purchases, you are welcome to contact us.

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The company behind Valostore.com

Handshake Finland Oy
Alasintie 9, 90400 Oulu, Finland
VAT: FI23041120
Company’s website

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