What or who is Valostore?

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Our customer service team in Oulu, Finland. We answer your questions in English, usually within one working day.

Greetings from Finland

I'm Petrus Saari, CEO of Valostore. We founded our shop in 2009 in Oulu, 600 kilometres north of Helsinki, where the winters are long and the roads are dark. Here, good lighting is about safety, not just style. In 2023, we launched Valostore.com to serve customers across Europe. I want you to feel as confident shopping with us as you would with a shop around the corner: 30-day free returns, clear delivery information and a team that helps put things right when something isn't as expected. If you have a question, get in touch. We'll give you an honest answer — even when that means telling you that the more expensive product isn't the better choice for you.

Petrus Saari
CEO, Handshake Finland Oy / Valostore

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Over 162,000 shop reviews from customers of our Nordic stores (Finland, Sweden, Norway and Denmark) — average rating 4.65/5, as of 8 September 2026

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Valostore at a glance

Founded	Established in Oulu, Finland, in 2009 — over 15 years of expertise in portable and professional LED lighting
Company	Handshake Finland Oy, Alasintie 9, 90400 Oulu, Finland · Finnish Business ID: 2304112-0 · VAT ID: FI23041120 · Company details
Customers and orders	Over 600,000 customers, 2 million orders delivered and 5 million products sold
Reviews	Over 162,000 shop reviews (4.65/5) and 264,000 product reviews (4.41/5) across our Nordic stores
Delivery	Shipped from our Nordic warehouses. Available delivery methods, charges and estimated delivery times are shown at checkout for your destination.
Returns	30-day returns with free return shipping, subject to our satisfaction guarantee terms
Warranty	Warranty periods vary by product; see the product page for details. Our customer service team can help with warranty claims, servicing and spare parts.
Our own LightLab	We measure light output, beam distance and colour temperature ourselves, so you can compare measured performance with manufacturers' specifications
Physical stores	Oulu, Finland, and Stockholm, Sweden — a range of over 10,000 products to explore in person
Customer service	English-speaking support by email at info@valostore.com. We usually respond within one working day.

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Who we are

Valostore is a European online retailer specialising in portable and professional LED lighting. Our broad and growing range includes auxiliary vehicle lighting (driving lights and work lights), torches, headlamps, bicycle lights and worksite lighting. Our team brings together in-depth knowledge and years of experience across many different lighting applications.

We bring that expertise to customers across Europe: helping you understand approval markings, what the reference number on a driving light means and how much useful light actually reaches the road.

Our priority is your satisfaction. Whether you need a small headlamp for your child, a torch for professional use or additional lighting for a car or truck, please get in touch. We're here to help you find the right solution.

Valostore was founded in Finland in 2009. We expanded to Sweden in 2013, Norway in 2015 and Denmark in 2022. Our international shop, Valostore.com, followed in 2023. In 2026, we launched our German-language store, Valostore.de.

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Why you can trust us

*The AAA rating recognises outstanding financial performance, positive company background information and a strong payment record. Suomen Asiakastieto Oy, a Finnish credit information provider, assesses companies using its seven-level Rating Alfa system (AAA–C). Credit ratings are updated over time; the certificate shown above is from 2022.
**The Menestyjä certificate, awarded by the Finnish business publication Kauppalehti, recognises sustained business performance and a score of at least 50 points in Alma Talent's Menestyjä rating. We received it for eleven consecutive years, from 2012 to 2022.

For you as a customer, our commitment is practical: 30-day free returns, clear delivery information, knowledgeable help with lighting specifications and measurements from our own laboratory.

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Our products and customers

The photos show Linus from our Stockholm team picking and packing orders.

We stock products from leading portable lighting manufacturers, alongside our own PURELUX brand, which we develop in Finland. We test most of our products in our own lighting laboratory (more on this below) to give you honest, reliable information about their actual performance. This helps you compare lights beyond the claims on the packaging. Alongside manufacturers' specifications, our online shop provides measured figures, where available, for light output, beam distance, colour temperature, colour rendering and more.

For vehicle lighting, check the product's technical specifications for relevant ECE approvals and reference numbers. Suitability for use on public roads depends on the product, its installation and the rules in your country. Our customer service team can help explain the specifications and approval markings.

Our customers include private individuals, municipalities, police, military, fire and rescue services, as well as businesses in security, mining, transport and construction. Whatever the application, our aim is to help you find the lighting best suited to the job.

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Delivery and payment

Shopping with a Finnish online store should feel straightforward. You can pay using trusted payment services, with options such as payment cards, PayPal, Apple Pay and Google Pay. Available methods are shown at checkout. Consumer prices include VAT; the applicable tax treatment and order total are displayed before payment.

We ship orders from our Nordic warehouses. Stock availability is shown on each product page, and the delivery methods and estimated delivery times available for your destination are shown at checkout. You'll receive tracking information by email once your order has been dispatched.

Delivery charges and any applicable free-delivery offer are shown at checkout. If you need your order by a particular date, contact us before ordering so we can help you check the options.

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Warranty and returns

We choose products for their quality and value, and we want you to be happy with your purchase. That's why we offer a 30-day satisfaction guarantee with free returns, subject to our guarantee terms.

If a product doesn't meet your expectations or isn't suitable for your needs, contact our customer service team within 30 days of delivery to arrange a return or exchange. We'll provide the return instructions and help you through the process. Keep the original packaging and all accessories, and check our return terms for the condition requirements. If you experience a fault covered by the product's warranty, we'll also help you arrange the next steps. We handle returns, exchanges and service requests as quickly as possible.

— 100% SATISFACTION GUARANTEE —

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Visit our stores

We have two Valostore stores in the Nordic countries: one in Oulu, Finland, and one in Stockholm, Sweden. Explore a range of over 10,000 products, from compact LED torches to powerful driving lights, headlamps, bicycle lights and work lights. See products in person, try them out and ask our team for advice. Our locations:

• Oulu: Alasintie 9, 90400 Oulu, Finland
• Stockholm: Fryksdalsbacken 38, 123 43 Farsta, Stockholm, Sweden

The photos show our store, warehouse and offices in Oulu, Finland. The same building is also home to the Autodude online store.

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The Valostore LightLab

Our LightLab is located in the same building as our Oulu store. You're welcome to visit on weekdays between 10:00 and 16:00 Finnish local time to see our measuring equipment and testing methods. Our specialist equipment includes the SSL BTC-20 beam measurement system and the Labsphere FS2 integrating sphere. These systems allow us to assess how lights perform and provide useful comparisons for our customers. We measure and analyse:

• Luminous flux / light output (lm)
• Beam distance / range (m)
• Peak luminous intensity (cd)
• Light distribution (cd)
• Isolux diagrams (lx, m)
• Battery runtime / operating time (h, min)
• Colour temperature (K)
• Colour rendering index (CRI / Ra)
• Colour deviation / chromaticity
• Light spectrum

Left: the SSL BTC-20 goniophotometer. Right: the Labsphere FS2 integrating sphere in our LightLab.

You're welcome to visit our LightLab during the visiting hours listed above.

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Order and delivery terms

Orders placed with Valostore are subject to our terms and conditions and returns policy. If your order contains both in-stock items and items awaiting restocking, we normally ship everything together once all items are available, unless otherwise agreed. If you would prefer the available items to be shipped separately, please contact our customer service team to discuss the options.

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Follow us

Follow Valostore on Instagram and Facebook for product news, lighting ideas and updates from our team. Click the logos below to visit our profiles.

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Business customers and dealers

Alongside our consumer stores, we work with a network of dealers and business customers. We aim to build lasting partnerships that work well for both sides. Before establishing a dealer relationship, we review the expected order volume, sales strategy and the company's financial standing.

As a business customer of Handshake Finland Oy, you can access our full product range and receive dedicated B2B support with product enquiries and order handling. Whether you want to become a reseller or need lighting in larger quantities for your own business, we'd be pleased to hear from you.

To apply, please complete our business customer application form:

=> Business customer application <=

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Sponsorship and collaborations

We welcome collaboration proposals from individuals, content creators and sports professionals. If you have an idea, contact our customer service team with a short introduction, an outline of your proposal and any relevant examples of your work or previous partnerships. We look for collaborations that offer clear value to both sides and a natural connection to our products and customers.

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The company behind Valostore.com

Handshake Finland Oy (Company website)
Alasintie 9, 90400 Oulu, Finland
Finnish Business ID: 2304112-0
VAT ID: FI23041120
Email: info@valostore.com
Company details · Privacy policy · Terms and conditions

Over 130 000 shop reviews from customers in Nordics - average rating 4,65 / 5 (2026/09/08)

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Over 600 000 happy customers
Over 2 000 000 orders delivered
Over 5 000 000 products sold
Over 162 000 shop reviews - Avg rating 4,65 / 5
Over 264 000 product reviews - Avg rating 4,41 / 5